Fax – Fax To Email – Blog

People will frequently choose a new service provider, either due to more compelling offers,  or service reasons.   With fax services, it is no different.  If you have a fax number with another company, you can easily switch to UnityFax in order to take advantage of our fax-to-email services.  Porting allows you to keep your existing number, so it is not necessary to obtain a new one.  Your customers will not have to learn a new number, and you will not need to update or obtain new business collateral, ie. letterhead, business cards, etc.   So how do you transfer a fax number from one company to another?

The process of transferring a number from one provider to another is typically referred to as “porting”.   It is defined by the Federal Communications Commission’s (FCC‘s).   UnityFax fully satisfies and follows the porting regulations, which includes the following:

• You must keep your number active with your existing service provider during the whole process. Therefore it is important that you DO NOT terminate your account until you receive confirmation that the number has been transferred;
• Open a new account with UnityFax where a temporarily number is assigned to you.  That number will later be swapped out and replaced by your ported number;
• Hand sign and fax (or scan and e-mail) to UnityFax a letter (use our authorization template) in which you request to port your number from your existing provider to UnityFax;
• The UnityFax support department will initiate the porting process on your behalf;
• Within several days UnityFax will receive approval or denial for the porting request. If everything is ok, the number will be ported to UnityFax and you can begin using our service.

The porting process is virtually transparent, with minimal or no downtime. The re-routing from your existing provider to UnityFax should not take more than a few minutes on the day it is scheduled to complete.

Please visit the UnityFax porting instructions page to download and view full instructions, which also includes an authorization template.

If you are not committed to porting your number initially, many people choose to forward their existing fax number to one of our numbers.   This allows them to keep their phone line for other outbound calls/faxes, but all their inbound fax calls will be automatically routed to the fax to email system.  Once you become confident with the system, you can then port your number.

This entry was posted on Wednesday, September 14th, 2011 at 11:56 am and is filed under Internet Fax. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.